{"id":1647,"date":"2026-03-23T18:51:37","date_gmt":"2026-03-23T18:51:37","guid":{"rendered":"https:\/\/www.viz-read.com\/vi\/quality-metrics-reduce-churn-early-products\/"},"modified":"2026-03-23T18:51:37","modified_gmt":"2026-03-23T18:51:37","slug":"quality-metrics-reduce-churn-early-products","status":"publish","type":"post","link":"https:\/\/www.viz-read.com\/vi\/quality-metrics-reduce-churn-early-products\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn Agile: C\u00e1c ch\u1ec9 s\u1ed1 ch\u1ea5t l\u01b0\u1ee3ng gi\u00fap gi\u1ea3m t\u1ef7 l\u1ec7 b\u1ecf s\u1ea3n ph\u1ea9m \u1edf giai \u0111o\u1ea1n \u0111\u1ea7u"},"content":{"rendered":"<p>\u1ede giai \u0111o\u1ea1n \u0111\u1ea7u ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m, s\u1ef1 \u1ed5n \u0111\u1ecbnh kh\u00f4ng ph\u1ea3i l\u00e0 \u0111i\u1ec1u xa x\u1ec9; \u0111\u00f3 l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft. Ng\u01b0\u1eddi d\u00f9ng c\u00f3 k\u1ef3 v\u1ecdng cao nh\u01b0ng l\u1ea1i \u00edt ki\u00ean nh\u1eabn v\u1edbi nh\u1eefng tr\u1edf ng\u1ea1i. Khi s\u1ea3n ph\u1ea9m c\u1ea3m gi\u00e1c b\u1ecb l\u1ed7i ho\u1eb7c kh\u00f4ng \u0111\u00e1ng tin c\u1eady, quy\u1ebft \u0111\u1ecbnh r\u1eddi b\u1ecf th\u01b0\u1eddng di\u1ec5n ra ngay l\u1eadp t\u1ee9c. Hi\u1ec7n t\u01b0\u1ee3ng n\u00e0y \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 t\u1ef7 l\u1ec7 b\u1ecf s\u1ea3n ph\u1ea9m, v\u00e0 \u0111\u00e2y l\u00e0 m\u1ed1i \u0111e d\u1ecda l\u1edbn nh\u1ea5t \u0111\u1ed1i v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n tr\u01b0\u1edbc khi s\u1ea3n ph\u1ea9m th\u1ef1c s\u1ef1 t\u00ecm \u0111\u01b0\u1ee3c ch\u1ed7 \u0111\u1ee9ng.<\/p>\n<p>C\u00e1c ph\u01b0\u01a1ng ph\u00e1p Agile cho ph\u00e9p l\u1eb7p l\u1ea1i nhanh ch\u00f3ng, nh\u01b0ng t\u1ed1c \u0111\u1ed9 m\u00e0 kh\u00f4ng c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng s\u1ebd t\u1ea1o n\u00ean n\u1ec1n t\u1ea3ng mong manh. \u0110\u1ec3 duy tr\u00ec s\u1ef1 ph\u00e1t tri\u1ec3n, c\u00e1c \u0111\u1ed9i ph\u1ea3i \u0111o l\u01b0\u1eddng nh\u1eefng \u0111i\u1ec1u th\u1ef1c s\u1ef1 quan tr\u1ecdng. Ch\u00fang t\u00f4i kh\u00f4ng n\u00f3i \u0111\u1ebfn c\u00e1c ch\u1ec9 s\u1ed1 h\u00ecnh th\u1ee9c ch\u1ec9 tr\u00f4ng t\u1ed1t tr\u00ean b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n. Ch\u00fang t\u00f4i \u0111ang n\u00f3i v\u1ec1 c\u00e1c ch\u1ec9 s\u1ed1 ch\u1ea5t l\u01b0\u1ee3ng li\u00ean quan tr\u1ef1c ti\u1ebfp \u0111\u1ebfn vi\u1ec7c gi\u1eef ch\u00e2n ng\u01b0\u1eddi d\u00f9ng. B\u1eb1ng c\u00e1ch theo d\u00f5i c\u00e1c \u0111i\u1ec3m d\u1eef li\u1ec7u c\u1ee5 th\u1ec3, c\u00e1c \u0111\u1ed9i c\u00f3 th\u1ec3 ph\u00e1t hi\u1ec7n s\u1ef1 b\u1ea5t \u1ed5n tr\u01b0\u1edbc khi n\u00f3 tr\u1edf th\u00e0nh kh\u1ee7ng ho\u1ea3ng kinh doanh.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img alt=\"Kawaii-style infographic illustrating key quality metrics to reduce user churn in early-stage products, featuring cute vector icons for technical stability (bug with bandage, MTTR clock), user experience (smiley faces, session bubbles), and agile process metrics (sprint calendar, deployment rocket) in soft pastel colors with rounded shapes and a friendly robot mascot\" decoding=\"async\" src=\"https:\/\/www.viz-read.com\/wp-content\/uploads\/2026\/03\/quality-metrics-reduce-churn-kawaii-infographic.jpg\"\/><\/figure>\n<\/div>\n<h2>\ud83d\udd0d Hi\u1ec3u r\u00f5 v\u1ec1 t\u1ef7 l\u1ec7 b\u1ecf s\u1ea3n ph\u1ea9m trong giai \u0111o\u1ea1n \u0111\u1ea7u v\u00f2ng \u0111\u1eddi<\/h2>\n<p>T\u1ef7 l\u1ec7 b\u1ecf s\u1ea3n ph\u1ea9m l\u00e0 t\u1ef7 l\u1ec7 ng\u01b0\u1eddi d\u00f9ng ng\u1eebng s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m. \u1ede giai \u0111o\u1ea1n \u0111\u1ea7u, \u0111i\u1ec1u n\u00e0y th\u01b0\u1eddng \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0<strong>t\u1ef7 l\u1ec7 b\u1ecf s\u1ea3n ph\u1ea9m s\u1edbm<\/strong> ho\u1eb7c <strong>th\u1ea5t b\u1ea1i v\u1ec1 th\u1eddi gian t\u1ea1o gi\u00e1 tr\u1ecb<\/strong>. Ng\u01b0\u1eddi d\u00f9ng \u0111\u0103ng k\u00fd v\u1edbi mong \u0111\u1ee3i \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft m\u1ed9t v\u1ea5n \u0111\u1ec1. N\u1ebfu tr\u1ea3i nghi\u1ec7m b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi l\u1ed7i ph\u1ea7n m\u1ec1m, hi\u1ec7u su\u1ea5t ch\u1eadm ho\u1eb7c s\u1ef1 b\u1ed1i r\u1ed1i, h\u1ecd s\u1ebd r\u1eddi b\u1ecf.<\/p>\n<p>T\u1ea1i sao \u0111i\u1ec1u n\u00e0y x\u1ea3y ra? Th\u01b0\u1eddng l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p c\u1ee7a ba y\u1ebfu t\u1ed1:<\/p>\n<ul>\n<li><strong>Kho\u1ea3ng tr\u1ed1ng ch\u1ee9c n\u0103ng:<\/strong> S\u1ea3n ph\u1ea9m kh\u00f4ng l\u00e0m \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec ng\u01b0\u1eddi d\u00f9ng mong \u0111\u1ee3i.<\/li>\n<li><strong>S\u1ef1 b\u1ea5t \u1ed5n k\u1ef9 thu\u1eadt:<\/strong> S\u1ea3n ph\u1ea9m th\u01b0\u1eddng xuy\u00ean s\u1eadp ho\u1eb7c b\u00e1o l\u1ed7i.<\/li>\n<li><strong>Tr\u1edf ng\u1ea1i v\u1ec1 hi\u1ec7u su\u1ea5t:<\/strong> S\u1ea3n ph\u1ea9m qu\u00e1 ch\u1eadm \u0111\u1ec3 c\u00f3 th\u1ec3 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m th\u00fa v\u1ecb.<\/li>\n<\/ul>\n<p>C\u00e1c \u0111\u1ed9i Agile th\u01b0\u1eddng t\u1eadp trung v\u00e0o vi\u1ec7c ph\u00e1t h\u00e0nh t\u00ednh n\u0103ng. Tuy nhi\u00ean, ph\u00e1t h\u00e0nh t\u00ednh n\u0103ng m\u00e0 kh\u00f4ng \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng gi\u1ed1ng nh\u01b0 x\u00e2y nh\u00e0 m\u00e0 kh\u00f4ng c\u00f3 n\u1ec1n m\u00f3ng. C\u1ea5u tr\u00fac c\u00f3 th\u1ec3 \u0111\u1ee9ng v\u1eefng trong m\u1ed9t th\u1eddi gian, nh\u01b0ng c\u01a1n gi\u00f3 m\u1ea1nh \u0111\u1ea7u ti\u00ean s\u1ebd khi\u1ebfn n\u00f3 s\u1ee5p \u0111\u1ed5. C\u00e1c ch\u1ec9 s\u1ed1 ch\u1ea5t l\u01b0\u1ee3ng \u0111\u00f3ng vai tr\u00f2 nh\u01b0 c\u00e1c b\u00e0i ki\u1ec3m tra \u0111\u1ed9 b\u1ec1n c\u1ea5u tr\u00fac.<\/p>\n<h2>\ud83d\udee0 C\u00e1c ch\u1ec9 s\u1ed1 ch\u1ea5t l\u01b0\u1ee3ng k\u1ef9 thu\u1eadt \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 \u1ed5n \u0111\u1ecbnh<\/h2>\n<p>Ch\u1ea5t l\u01b0\u1ee3ng k\u1ef9 thu\u1eadt l\u00e0 n\u1ec1n t\u1ea3ng cho tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng. N\u1ebfu h\u1ec7 th\u1ed1ng n\u1ec1n t\u1ea3ng kh\u00f4ng \u1ed5n \u0111\u1ecbnh, d\u00f9 c\u00f3 th\u00eam bao nhi\u00eau t\u00ednh n\u0103ng c\u0169ng kh\u00f4ng th\u1ec3 c\u1ee9u v\u00e3n s\u1ea3n ph\u1ea9m. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng ch\u1ec9 s\u1ed1 k\u1ef9 thu\u1eadt then ch\u1ed1t c\u1ea7n theo d\u00f5i.<\/p>\n<h3>1. M\u1eadt \u0111\u1ed9 l\u1ed7i v\u00e0 l\u1ed7i tho\u00e1t ra<\/h3>\n<p>M\u1eadt \u0111\u1ed9 l\u1ed7i \u0111o l\u01b0\u1eddng s\u1ed1 l\u01b0\u1ee3ng l\u1ed7i \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn tr\u00ean m\u1ed7i \u0111\u01a1n v\u1ecb k\u00edch th\u01b0\u1edbc (v\u00ed d\u1ee5: m\u1ed7i ngh\u00ecn d\u00f2ng m\u00e3 ho\u1eb7c m\u1ed7i \u0111i\u1ec3m truy\u1ec7n). \u1ede c\u00e1c s\u1ea3n ph\u1ea9m giai \u0111o\u1ea1n \u0111\u1ea7u, m\u1ee5c ti\u00eau kh\u00f4ng ph\u1ea3i l\u00e0 kh\u00f4ng c\u00f3 l\u1ed7i, m\u00e0 l\u00e0 h\u01b0\u1edbng \u0111\u1ebfn xu h\u01b0\u1edbng gi\u1ea3m d\u1ea7n.<\/p>\n<ul>\n<li><strong>L\u1ed7i tho\u00e1t ra:<\/strong> \u0110\u00e2y l\u00e0 nh\u1eefng l\u1ed7i \u0111\u01b0\u1ee3c ng\u01b0\u1eddi d\u00f9ng ph\u00e1t hi\u1ec7n sau khi tri\u1ec3n khai. S\u1ed1 l\u01b0\u1ee3ng cao \u1edf \u0111\u00e2y cho th\u1ea5y c\u00e1c quy tr\u00ecnh ki\u1ec3m th\u1eed y\u1ebfu k\u00e9m.<\/li>\n<li><strong>M\u1ee9c \u0111\u1ed9 nghi\u00eam tr\u1ecdng:<\/strong> Kh\u00f4ng ph\u1ea3i m\u1ecdi l\u1ed7i \u0111\u1ec1u nh\u01b0 nhau. M\u1ed9t l\u1ed7i s\u1eadp h\u1ec7 th\u1ed1ng nghi\u00eam tr\u1ecdng h\u01a1n nhi\u1ec1u so v\u1edbi l\u1ed7i ch\u00ednh t\u1ea3 v\u1ec1 m\u1eb7t th\u1ea9m m\u1ef9. \u01afu ti\u00ean kh\u1eafc ph\u1ee5c c\u00e1c v\u1ea5n \u0111\u1ec1 nghi\u00eam tr\u1ecdng ngay l\u1eadp t\u1ee9c.<\/li>\n<\/ul>\n<h3>2. Th\u1eddi gian trung b\u00ecnh \u0111\u1ec3 kh\u00f4i ph\u1ee5c (MTTR)<\/h3>\n<p>Khi s\u1ef1 c\u1ed1 x\u1ea3y ra, m\u1ea5t bao l\u00e2u \u0111\u1ec3 kh\u1eafc ph\u1ee5c? MTTR \u0111o l\u01b0\u1eddng th\u1eddi gian trung b\u00ecnh t\u1eeb khi ph\u00e1t hi\u1ec7n s\u1ef1 c\u1ed1 \u0111\u1ebfn khi kh\u1eafc ph\u1ee5c ho\u00e0n to\u00e0n s\u1ef1 c\u1ed1 \u0111\u00f3.<\/p>\n<ul>\n<li><strong>T\u00e1c \u0111\u1ed9ng \u0111\u1ebfn t\u1ef7 l\u1ec7 b\u1ecf s\u1ea3n ph\u1ea9m:<\/strong> N\u1ebfu ng\u01b0\u1eddi d\u00f9ng g\u1eb7p l\u1ed7i, h\u1ecd s\u1ebd ch\u1edd \u0111\u1ee3i. N\u1ebfu th\u1eddi gian ch\u1edd qu\u00e1 l\u00e2u, s\u1ef1 b\u1ef1c b\u1ed9i s\u1ebd t\u00edch t\u1ee5. Kh\u00f4i ph\u1ee5c nhanh cho th\u1ea5y \u0111\u1ed9i ng\u0169 ph\u1ea3n \u1ee9ng nhanh v\u00e0 ki\u1ec3m so\u00e1t \u0111\u01b0\u1ee3c t\u00ecnh h\u00ecnh.<\/li>\n<li><strong>B\u1ed1i c\u1ea3nh Agile:<\/strong> Ch\u1ec9 s\u1ed1 n\u00e0y ph\u00f9 h\u1ee3p t\u1ed1t v\u1edbi c\u00e1c bu\u1ed5i t\u1ed5ng k\u1ebft v\u00f2ng l\u1eb7p. N\u1ebfu MTTR cao, \u0111\u1ed9i c\u1ea7n c\u00f3 h\u1ec7 th\u1ed1ng gi\u00e1m s\u00e1t ho\u1eb7c \u0111\u01b0\u1eddng \u1ed1ng tri\u1ec3n khai t\u1ed1t h\u01a1n.<\/li>\n<\/ul>\n<h3>3. T\u1ef7 l\u1ec7 th\u1ea5t b\u1ea1i khi thay \u0111\u1ed5i<\/h3>\n<p>Ch\u1ec9 s\u1ed1 n\u00e0y theo d\u00f5i t\u1ef7 l\u1ec7 ph\u1ea7n tr\u0103m c\u00e1c l\u1ea7n tri\u1ec3n khai g\u00e2y ra s\u1ef1 c\u1ed1 trong m\u00f4i tr\u01b0\u1eddng s\u1ea3n xu\u1ea5t. \u0110\u00e2y l\u00e0 m\u1ed9t th\u01b0\u1edbc \u0111o tr\u1ef1c ti\u1ebfp v\u1ec1 \u0111\u1ed9 an to\u00e0n c\u1ee7a quy tr\u00ecnh ph\u00e1t h\u00e0nh.<\/p>\n<ul>\n<li><strong>C\u1ea3nh b\u00e1o t\u1ef7 l\u1ec7 cao:<\/strong>T\u1ef7 l\u1ec7 th\u1ea5t b\u1ea1i cao cho th\u1ea5y vi\u1ec7c ki\u1ec3m th\u1eed ch\u01b0a ph\u00e1t hi\u1ec7n \u0111\u01b0\u1ee3c c\u00e1c v\u1ea5n \u0111\u1ec1 tr\u01b0\u1edbc khi ch\u00fang \u0111\u1ebfn tay ng\u01b0\u1eddi d\u00f9ng.<\/li>\n<li><strong>C\u1eeda ki\u1ec3m ch\u1ea5t l\u01b0\u1ee3ng:<\/strong>S\u1eed d\u1ee5ng \u0111i\u1ec1u n\u00e0y \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh xem m\u1ed9t b\u1ea3n ph\u00e1t h\u00e0nh c\u00f3 s\u1eb5n s\u00e0ng hay kh\u00f4ng. N\u1ebfu t\u1ef7 l\u1ec7 t\u0103ng \u0111\u1ed9t bi\u1ebfn, t\u1ea1m d\u1eebng tri\u1ec3n khai v\u00e0 \u0111i\u1ec1u tra nguy\u00ean nh\u00e2n.<\/li>\n<\/ul>\n<h2>\ud83d\udc65 Ch\u1ec9 s\u1ed1 tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng<\/h2>\n<p>T\u00ednh \u1ed5n \u0111\u1ecbnh k\u1ef9 thu\u1eadt s\u1ebd kh\u00f4ng th\u1ec3 th\u1ea5y cho \u0111\u1ebfn khi n\u00f3 b\u1ecb h\u1ecfng. Tuy nhi\u00ean, c\u00e1c ch\u1ec9 s\u1ed1 tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng l\u1ea1i \u0111\u01b0\u1ee3c c\u1ea3m nh\u1eadn m\u1ed7i ng\u00e0y. Nh\u1eefng ch\u1ec9 s\u1ed1 n\u00e0y cho b\u1ea1n bi\u1ebft s\u1ea3n ph\u1ea9m c\u1ea3m gi\u00e1c nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i.<\/p>\n<h3>1. Th\u1eddi l\u01b0\u1ee3ng phi\u00ean v\u00e0 m\u1ee9c \u0111\u1ed9 g\u1eafn k\u1ebft<\/h3>\n<p>Ng\u01b0\u1eddi d\u00f9ng \u1edf l\u1ea1i bao l\u00e2u? H\u1ecd c\u00f3 quay l\u1ea1i kh\u00f4ng? \u1ede c\u00e1c s\u1ea3n ph\u1ea9m giai \u0111o\u1ea1n \u0111\u1ea7u, b\u1ea1n mu\u1ed1n th\u1ea5y m\u1ee9c \u0111\u1ed9 g\u1eafn k\u1ebft t\u0103ng d\u1ea7n theo th\u1eddi gian.<\/p>\n<ul>\n<li><strong>Phi\u00ean ng\u1eafn:<\/strong>N\u1ebfu ng\u01b0\u1eddi d\u00f9ng \u0111\u0103ng nh\u1eadp, th\u1ef1c hi\u1ec7n m\u1ed9t thao t\u00e1c r\u1ed3i r\u1eddi ngay l\u1eadp t\u1ee9c, c\u00f3 th\u1ec3 \u0111\u1ec1 xu\u1ea5t gi\u00e1 tr\u1ecb c\u1ee7a s\u1ea3n ph\u1ea9m ch\u01b0a r\u00f5 r\u00e0ng.<\/li>\n<li><strong>Ng\u01b0\u1eddi d\u00f9ng quay l\u1ea1i:<\/strong>T\u1ef7 l\u1ec7 quay l\u1ea1i cao cho th\u1ea5y s\u1ea3n ph\u1ea9m gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c nhu c\u1ea7u l\u1eb7p l\u1ea1i.<\/li>\n<\/ul>\n<h3>2. T\u1ef7 l\u1ec7 l\u1ed7i tr\u00ean m\u1ed7i ng\u01b0\u1eddi d\u00f9ng<\/h3>\n<p>Theo d\u00f5i s\u1ed1 l\u01b0\u1ee3ng ng\u01b0\u1eddi d\u00f9ng g\u1eb7p l\u1ed7i trong m\u1ed9t phi\u00ean. \u0110i\u1ec1u n\u00e0y c\u1ee5 th\u1ec3 h\u01a1n so v\u1edbi vi\u1ec7c \u0111\u1ebfm t\u1ed5ng s\u1ed1 l\u1ed7i chung.<\/p>\n<ul>\n<li><strong>Ng\u01b0\u1ee1ng:<\/strong>\u0110\u1eb7t m\u1ed9t m\u1ee9c chu\u1ea9n. N\u1ebfu 5% ng\u01b0\u1eddi d\u00f9ng g\u1eb7p l\u1ed7i, \u0111\u00f3 l\u00e0 t\u00edn hi\u1ec7u c\u1ea5p b\u00e1ch.<\/li>\n<li><strong>B\u1ed1i c\u1ea3nh:<\/strong>L\u1ed7i x\u1ea3y ra \u1edf \u0111\u00e2u? C\u00f3 ph\u1ea3i trong qu\u00e1 tr\u00ecnh \u0111\u0103ng nh\u1eadp? Trong m\u1ed9t quy tr\u00ecnh c\u1ee5 th\u1ec3? \u0110i\u1ec1u n\u00e0y gi\u00fap x\u00e1c \u0111\u1ecbnh ch\u00ednh x\u00e1c v\u1ea5n \u0111\u1ec1.<\/li>\n<\/ul>\n<h3>3. \u0110i\u1ec3m NPS (Net Promoter Score) v\u00e0 CSAT<\/h3>\n<p>M\u1eb7c d\u00f9 \u0111\u00e2y l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 ch\u1ee7 quan, nh\u01b0ng ch\u00fang cung c\u1ea5p ph\u1ea3n h\u1ed3i tr\u1ef1c ti\u1ebfp v\u1ec1 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng.<\/p>\n<ul>\n<li><strong>CSAT (S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng):<\/strong>H\u1ecfi ng\u01b0\u1eddi d\u00f9ng \u0111\u00e1nh gi\u00e1 m\u1ed9t t\u01b0\u01a1ng t\u00e1c c\u1ee5 th\u1ec3. \u0110i\u1ec3m th\u1ea5p cho th\u1ea5y s\u1ef1 c\u1ea3n tr\u1edf ngay l\u1eadp t\u1ee9c.<\/li>\n<li><strong>NPS:<\/strong>\u0110o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 s\u1eb5n s\u00e0ng gi\u1edbi thi\u1ec7u. \u0110\u00e2y l\u00e0 m\u1ed9t ch\u1ec9 s\u1ed1 d\u1eabn \u0111\u1ea7u v\u1ec1 vi\u1ec7c gi\u1eef ch\u00e2n ng\u01b0\u1eddi d\u00f9ng l\u00e2u d\u00e0i.<\/li>\n<\/ul>\n<h2>\u2699\ufe0f Ch\u1ec9 s\u1ed1 quy tr\u00ecnh trong Agile<\/h2>\n<p>C\u00e1ch \u0111\u1ed9i l\u00e0m vi\u1ec7c \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ea7u ra. C\u00e1c ch\u1ec9 s\u1ed1 Agile gi\u00fap t\u1ed1i \u01b0u h\u00f3a lu\u1ed3ng c\u00f4ng vi\u1ec7c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng kh\u00f4ng b\u1ecb hy sinh v\u00ec t\u1ed1c \u0111\u1ed9.<\/p>\n<h3>1. Th\u1eddi gian d\u1eabn \u0111\u1ea7u v\u00e0 th\u1eddi gian chu k\u1ef3<\/h3>\n<p><strong>Th\u1eddi gian d\u1eabn \u0111\u1ea7u:<\/strong> Th\u1eddi gian t\u1eeb y\u00eau c\u1ea7u \u0111\u1ebfn giao h\u00e0ng. <strong>Th\u1eddi gian chu k\u1ef3:<\/strong> Th\u1eddi gian t\u1eeb khi b\u1eaft \u0111\u1ea7u c\u00f4ng vi\u1ec7c \u0111\u1ebfn khi ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c.<\/p>\n<ul>\n<li><strong>T\u1ed1i \u01b0u h\u00f3a:<\/strong> Th\u1eddi gian chu k\u1ef3 ng\u1eafn h\u01a1n cho ph\u00e9p ph\u1ea3n h\u1ed3i nhanh h\u01a1n. N\u1ebfu c\u00f3 l\u1ed7i \u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o, l\u1ed7i s\u1ebd \u0111\u01b0\u1ee3c ph\u00e1t hi\u1ec7n s\u1edbm h\u01a1n.<\/li>\n<li><strong>Ki\u1ec3m tra ch\u1ea5t l\u01b0\u1ee3ng:<\/strong> N\u1ebfu th\u1eddi gian chu k\u1ef3 gi\u1ea3m nh\u01b0ng ch\u1ea5t l\u01b0\u1ee3ng c\u0169ng gi\u1ea3m theo, b\u1ea1n \u0111ang di chuy\u1ec3n qu\u00e1 nhanh.<\/li>\n<\/ul>\n<h3>2. Bi\u1ec3u \u0111\u1ed3 gi\u1ea3m ti\u1ebfn \u0111\u1ed9 Sprint v\u00e0 s\u1ef1 m\u1edf r\u1ed9ng ph\u1ea1m vi c\u00f4ng vi\u1ec7c<\/h3>\n<p>Theo d\u00f5i ti\u1ebfn \u0111\u1ed9 trong m\u1ed9t sprint gi\u00fap x\u00e1c \u0111\u1ecbnh khi n\u00e0o c\u00f4ng vi\u1ec7c ch\u1ea5t l\u01b0\u1ee3ng b\u1ecb c\u1eaft gi\u1ea3m.<\/p>\n<ul>\n<li><strong>C\u00f4ng vi\u1ec7c ch\u01b0a ho\u00e0n th\u00e0nh:<\/strong> N\u1ebfu c\u00e1c m\u1ee5c th\u01b0\u1eddng xuy\u00ean \u0111\u01b0\u1ee3c chuy\u1ec3n sang sprint ti\u1ebfp theo, \u0111\u1ed9i ng\u0169 \u0111ang cam k\u1ebft qu\u00e1 nhi\u1ec1u.<\/li>\n<li><strong>Ti\u00eau chu\u1ea9n ho\u00e0n th\u00e0nh:<\/strong> \u0110\u1ea3m b\u1ea3o Ti\u00eau chu\u1ea9n ho\u00e0n th\u00e0nh bao g\u1ed3m ki\u1ec3m tra ch\u1ea5t l\u01b0\u1ee3ng, ch\u1ee9 kh\u00f4ng ch\u1ec9 ho\u00e0n th\u00e0nh m\u00e3 ngu\u1ed3n.<\/li>\n<\/ul>\n<h3>3. T\u1ea7n su\u1ea5t tri\u1ec3n khai<\/h3>\n<p>B\u1ea1n ph\u00e1t h\u00e0nh gi\u00e1 tr\u1ecb bao nhi\u00eau l\u1ea7n? Trong k\u1ef9 thu\u1eadt hi\u1ec7n \u0111\u1ea1i, t\u1ea7n su\u1ea5t cao th\u01b0\u1eddng li\u00ean quan \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng cao h\u01a1n.<\/p>\n<ul>\n<li><strong>Nh\u1eefng l\u00f4 nh\u1ecf:<\/strong> Nh\u1eefng thay \u0111\u1ed5i nh\u1ecf d\u1ec5 g\u1ee1 l\u1ed7i v\u00e0 ho\u00e0n nguy\u00ean h\u01a1n.<\/li>\n<li><strong>V\u00f2ng ph\u1ea3n h\u1ed3i:<\/strong> C\u00e1c b\u1ea3n ph\u00e1t h\u00e0nh th\u01b0\u1eddng xuy\u00ean c\u00f3 ngh\u0129a l\u00e0 ph\u1ea3n h\u1ed3i ng\u01b0\u1eddi d\u00f9ng th\u01b0\u1eddng xuy\u00ean, cho ph\u00e9p \u0111i\u1ec1u ch\u1ec9nh nhanh ch\u00f3ng c\u00e1c ti\u00eau chu\u1ea9n ch\u1ea5t l\u01b0\u1ee3ng.<\/li>\n<\/ul>\n<h2>\ud83d\udcc9 B\u1ea3ng \u1ea3nh h\u01b0\u1edfng c\u1ee7a c\u00e1c ch\u1ec9 s\u1ed1<\/h2>\n<p>Hi\u1ec3u r\u00f5 m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c ch\u1ec9 s\u1ed1 v\u00e0 t\u1ef7 l\u1ec7 ng\u01b0\u1eddi d\u00f9ng r\u1eddi b\u1ecf l\u00e0 \u0111i\u1ec1u quan tr\u1ecdng. B\u1ea3ng sau \u0111\u00e2y n\u00eau r\u00f5 c\u00e1ch c\u00e1c ph\u00e9p \u0111o c\u1ee5 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn t\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n ng\u01b0\u1eddi d\u00f9ng.<\/p>\n<table>\n<thead>\n<tr>\n<th>Lo\u1ea1i<\/th>\n<th>Ch\u1ec9 s\u1ed1<\/th>\n<th>\u1ea2nh h\u01b0\u1edfng \u0111\u1ebfn t\u1ef7 l\u1ec7 r\u1eddi b\u1ecf<\/th>\n<th>H\u00e0nh \u0111\u1ed9ng m\u1ee5c ti\u00eau<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>K\u1ef9 thu\u1eadt<\/td>\n<td>T\u1ef7 l\u1ec7 s\u1eadp h\u1ec7 th\u1ed1ng<\/td>\n<td>Cao (Ngay l\u1eadp t\u1ee9c)<\/td>\n<td>S\u1eeda c\u00e1c v\u1ea5n \u0111\u1ec1 \u1ed5n \u0111\u1ecbnh nghi\u00eam tr\u1ecdng trong sprint hi\u1ec7n t\u1ea1i.<\/td>\n<\/tr>\n<tr>\n<td>K\u1ef9 thu\u1eadt<\/td>\n<td>Th\u1eddi gian t\u1ea3i trang<\/td>\n<td>Trung b\u00ecnh (T\u1eeb t\u1eeb)<\/td>\n<td>T\u1ed1i \u01b0u t\u00e0i s\u1ea3n v\u00e0 truy v\u1ea5n c\u01a1 s\u1edf d\u1eef li\u1ec7u.<\/td>\n<\/tr>\n<tr>\n<td>UX<\/td>\n<td>T\u1ef7 l\u1ec7 ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5<\/td>\n<td>Cao (B\u1ef1c b\u1ed9i)<\/td>\n<td>Thi\u1ebft k\u1ebf l\u1ea1i quy tr\u00ecnh \u0111\u1ec3 r\u00f5 r\u00e0ng h\u01a1n.<\/td>\n<\/tr>\n<tr>\n<td>Quy tr\u00ecnh<\/td>\n<td>T\u1ef7 l\u1ec7 l\u1ed7i tho\u00e1t<\/td>\n<td>Cao (Tin t\u01b0\u1edfng)<\/td>\n<td>T\u0103ng c\u01b0\u1eddng ki\u1ec3m th\u1eed ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 ki\u1ec3m th\u1eed t\u1ef1 \u0111\u1ed9ng.<\/td>\n<\/tr>\n<tr>\n<td>Quy tr\u00ecnh<\/td>\n<td>MTTR<\/td>\n<td>Trung b\u00ecnh (Nh\u1eadn th\u1ee9c)<\/td>\n<td>C\u1ea3i thi\u1ec7n c\u00e1c quy tr\u00ecnh ph\u1ea3n \u1ee9ng s\u1ef1 c\u1ed1.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>\ud83d\udd04 T\u00edch h\u1ee3p c\u00e1c ch\u1ec9 s\u1ed1 v\u00e0o c\u00e1c bu\u1ed5i l\u1ec5 Agile<\/h2>\n<p>C\u00e1c ch\u1ec9 s\u1ed1 s\u1ebd v\u00f4 d\u1ee5ng n\u1ebfu kh\u00f4ng \u0111\u01b0\u1ee3c th\u1ea3o lu\u1eadn. Ch\u00fang ph\u1ea3i \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u00e0o nh\u1ecbp \u0111\u1ed9 c\u1ee7a \u0111\u1ed9i nh\u00f3m.<\/p>\n<h3>L\u1eadp k\u1ebf ho\u1ea1ch Sprint<\/h3>\n<p>Khi l\u1eadp k\u1ebf ho\u1ea1ch m\u1ed9t sprint, h\u00e3y xem x\u00e9t l\u1ea1i n\u1ee3 k\u1ef9 thu\u1eadt. N\u1ebfu m\u1eadt \u0111\u1ed9 l\u1ed7i cao, h\u00e3y ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c cho vi\u1ec7c t\u00e1i c\u1ea5u tr\u00fac. \u0110\u1eebng h\u1ee9a h\u1eb9n c\u00e1c t\u00ednh n\u0103ng m\u1edbi n\u1ebfu n\u1ec1n t\u1ea3ng c\u00f2n kh\u00f4ng \u1ed5n \u0111\u1ecbnh.<\/p>\n<ul>\n<li><strong>Ph\u00e2n b\u1ed5 n\u0103ng l\u1ef1c:<\/strong> D\u00e0nh 20% n\u0103ng l\u1ef1c c\u1ee7a sprint cho vi\u1ec7c c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng.<\/li>\n<li><strong>\u0110\u00e1nh gi\u00e1 r\u1ee7i ro:<\/strong> X\u00e1c \u0111\u1ecbnh c\u00e1c t\u00ednh n\u0103ng c\u00f3 th\u1ec3 g\u00e2y m\u1ea5t \u1ed5n \u0111\u1ecbnh.<\/li>\n<\/ul>\n<h3>Bu\u1ed5i h\u1ecdp h\u00e0ng ng\u00e0y<\/h3>\n<p>Gi\u1eef t\u1eadp trung v\u00e0o lu\u1ed3ng c\u00f4ng vi\u1ec7c v\u00e0 c\u00e1c tr\u1edf ng\u1ea1i. N\u1ebfu m\u1ed9t l\u1ed7i \u0111ang c\u1ea3n tr\u1edf ti\u1ebfn \u0111\u1ed9, c\u1ea7n \u0111\u01b0\u1ee3c n\u00e2ng c\u1ea5p ngay l\u1eadp t\u1ee9c.<\/p>\n<ul>\n<li><strong>T\u1eadp trung:<\/strong> Th\u1ea3o lu\u1eadn v\u1ec1 \u0111\u1ed9 \u1ed5n \u0111\u1ecbnh hi\u1ec7n t\u1ea1i. C\u00f3 l\u1ed7i m\u1edbi n\u00e0o \u0111\u01b0\u1ee3c b\u00e1o c\u00e1o kh\u00f4ng?<\/li>\n<li><strong>H\u1ee3p t\u00e1c:<\/strong> C\u00e1c nh\u00e0 ph\u00e1t tri\u1ec3n v\u00e0 ki\u1ec3m th\u1eed c\u1ea7n giao ti\u1ebfp th\u01b0\u1eddng xuy\u00ean.<\/li>\n<\/ul>\n<h3>B\u1ea3n tin Sprint<\/h3>\n<p>\u0110\u00e2y l\u00e0 l\u00fac \u0111\u1ec3 th\u1ec3 hi\u1ec7n gi\u00e1 tr\u1ecb. H\u00e3y th\u1ec3 hi\u1ec7n kh\u00f4ng ch\u1ec9 nh\u1eefng g\u00ec \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng, m\u00e0 c\u00f2n c\u00e1ch ch\u00fang ho\u1ea1t \u0111\u1ed9ng t\u1ed1t nh\u01b0 th\u1ebf n\u00e0o.<\/p>\n<ul>\n<li><strong>Tr\u00ecnh di\u1ec5n tr\u1ef1c ti\u1ebfp:<\/strong>Tr\u00ecnh b\u00e0y t\u00ednh n\u0103ng trong m\u1ed9t t\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf.<\/li>\n<li><strong>Ph\u1ea3n h\u1ed3i:<\/strong>M\u1eddi c\u00e1c b\u00ean li\u00ean quan th\u1eed nghi\u1ec7m v\u00e0 b\u00e1o c\u00e1o s\u1ef1 c\u1ed1 ngay l\u1eadp t\u1ee9c.<\/li>\n<\/ul>\n<h3>B\u1ea3n t\u1ed5ng k\u1ebft Sprint<\/h3>\n<p>\u0110\u00e2y l\u00e0 cu\u1ed9c h\u1ecdp quan tr\u1ecdng nh\u1ea5t cho vi\u1ec7c c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng. Ph\u00e2n t\u00edch c\u00e1c ch\u1ec9 s\u1ed1 t\u1eeb sprint tr\u01b0\u1edbc.<\/p>\n<ul>\n<li><strong>Ph\u00e2n t\u00edch nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5:<\/strong>T\u1ea1i sao l\u1ed7i l\u1ea1i tho\u00e1t ra? C\u00f3 ph\u1ea3i do kho\u1ea3ng tr\u1ed1ng ki\u1ec3m th\u1eed hay kho\u1ea3ng tr\u1ed1ng quy tr\u00ecnh?<\/li>\n<li><strong>C\u00e1c nhi\u1ec7m v\u1ee5 h\u00e0nh \u0111\u1ed9ng:<\/strong>T\u1ea1o c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3 \u0111\u1ec3 c\u1ea3i thi\u1ec7n quy tr\u00ecnh cho sprint ti\u1ebfp theo.<\/li>\n<\/ul>\n<h2>\ud83d\udcc8 X\u00e2y d\u1ef1ng v\u00f2ng ph\u1ea3n h\u1ed3i<\/h2>\n<p>Vi\u1ec7c thu th\u1eadp d\u1eef li\u1ec7u ch\u1ec9 l\u00e0 m\u1ed9t n\u1eeda cu\u1ed9c chi\u1ebfn. V\u00f2ng ph\u1ea3n h\u1ed3i ph\u1ea3i k\u1ebft th\u00fac b\u1eb1ng h\u00e0nh \u0111\u1ed9ng. M\u1ed9t v\u00f2ng ph\u1ea3n h\u1ed3i \u0111\u1ea3m b\u1ea3o r\u1eb1ng nh\u1eefng hi\u1ec3u bi\u1ebft d\u1eabn \u0111\u1ebfn c\u1ea3i ti\u1ebfn.<\/p>\n<h3>1. Gi\u00e1m s\u00e1t t\u1ef1 \u0111\u1ed9ng<\/h3>\n<p>Thi\u1ebft l\u1eadp h\u1ec7 th\u1ed1ng \u0111\u1ec3 c\u1ea3nh b\u00e1o \u0111\u1ed9i khi c\u00e1c ch\u1ec9 s\u1ed1 v\u01b0\u1ee3t ng\u01b0\u1ee1ng.<\/p>\n<ul>\n<li><strong>C\u1ea3nh b\u00e1o:<\/strong>Th\u00f4ng b\u00e1o cho c\u00e1c nh\u00e0 ph\u00e1t tri\u1ec3n n\u1ebfu t\u1ef7 l\u1ec7 l\u1ed7i t\u0103ng \u0111\u1ed9t bi\u1ebfn.<\/li>\n<li><strong>B\u1ea3ng \u0111i\u1ec1u khi\u1ec3n:<\/strong>L\u00e0m cho c\u00e1c ch\u1ec9 s\u1ed1 tr\u1edf n\u00ean hi\u1ec3n th\u1ecb v\u1edbi to\u00e0n b\u1ed9 \u0111\u1ed9i.<\/li>\n<\/ul>\n<h3>2. Ph\u1ecfng v\u1ea5n ng\u01b0\u1eddi d\u00f9ng<\/h3>\n<p>S\u1ed1 li\u1ec7u cho b\u1ea1n bi\u1ebft \u0111i\u1ec1u g\u00ec \u0111ang x\u1ea3y ra; ng\u01b0\u1eddi d\u00f9ng cho b\u1ea1n bi\u1ebft l\u00fd do t\u1ea1i sao.<\/p>\n<ul>\n<li><strong>T\u01b0\u01a1ng t\u00e1c:<\/strong>Li\u00ean h\u1ec7 v\u1edbi ng\u01b0\u1eddi d\u00f9ng \u0111\u00e3 r\u1eddi b\u1ecf \u0111\u1ec3 hi\u1ec3u l\u00fd do c\u1ee7a h\u1ecd.<\/li>\n<li><strong>Kh\u1ea3o s\u00e1t:<\/strong>G\u1eedi c\u00e1c kh\u1ea3o s\u00e1t ng\u1eafn \u0111\u1ebfn ng\u01b0\u1eddi d\u00f9ng \u0111ang ho\u1ea1t \u0111\u1ed9ng v\u1ec1 tr\u1ea3i nghi\u1ec7m c\u1ee7a h\u1ecd.<\/li>\n<\/ul>\n<h3>3. Khung ph\u00e2n \u01b0u ti\u00ean<\/h3>\n<p>Khi b\u1ea1n c\u00f3 nhi\u1ec1u v\u1ea5n \u0111\u1ec1, l\u00e0m sao \u0111\u1ec3 quy\u1ebft \u0111\u1ecbnh c\u00e1i n\u00e0o c\u1ea7n s\u1eeda tr\u01b0\u1edbc?<\/p>\n<ul>\n<li><strong>T\u00e1c \u0111\u1ed9ng so v\u1edbi N\u1ed7 l\u1ef1c:<\/strong>S\u1eeda c\u00e1c v\u1ea5n \u0111\u1ec1 c\u00f3 t\u00e1c \u0111\u1ed9ng cao, n\u1ed7 l\u1ef1c th\u1ea5p tr\u01b0\u1edbc.<\/li>\n<li><strong>S\u1ed1 l\u01b0\u1ee3ng ng\u01b0\u1eddi d\u00f9ng:<\/strong>\u01afu ti\u00ean c\u00e1c v\u1ea5n \u0111\u1ec1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn nhi\u1ec1u ng\u01b0\u1eddi d\u00f9ng nh\u1ea5t.<\/li>\n<\/ul>\n<h2>\ud83d\udea7 Nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn c\u1ea7n tr\u00e1nh<\/h2>\n<p>Ngay c\u1ea3 khi c\u00f3 c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u00fang \u0111\u1eafn, c\u00e1c \u0111\u1ed9i nh\u00f3m v\u1eabn c\u00f3 th\u1ec3 v\u1ea5p ng\u00e3. H\u00e3y c\u1ea3nh gi\u00e1c v\u1edbi nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn n\u00e0y.<\/p>\n<ul>\n<li><strong>Ch\u1ec9 s\u1ed1 \u1ea3o:<\/strong> Theo \u0111u\u1ed5i c\u00e1c con s\u1ed1 tr\u00f4ng t\u1ed1t nh\u01b0ng kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn kinh doanh. T\u1eadp trung v\u00e0o vi\u1ec7c gi\u1eef ch\u00e2n ng\u01b0\u1eddi d\u00f9ng, ch\u1ee9 kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 ho\u1ea1t \u0111\u1ed9ng.<\/li>\n<li><strong>Qu\u00e1 m\u1ee9c k\u1ef9 thu\u1eadt:<\/strong> T\u1ed1n qu\u00e1 nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 ho\u00e0n h\u1ea3o tr\u01b0\u1edbc khi ra m\u1eaft. Nh\u1eafm \u0111\u1ebfn s\u1ef1 \u1ed5n \u0111\u1ecbnh, ch\u1ee9 kh\u00f4ng ph\u1ea3i s\u1ef1 ho\u00e0n h\u1ea3o.<\/li>\n<li><strong>B\u1ecf qua b\u1ed1i c\u1ea3nh:<\/strong> S\u1ef1 gia t\u0103ng l\u1ed7i c\u00f3 th\u1ec3 do ra m\u1eaft t\u00ednh n\u0103ng, ch\u1ee9 kh\u00f4ng ph\u1ea3i do l\u1ed7i h\u1ed3i quy. H\u00e3y hi\u1ec3u r\u00f5 nguy\u00ean nh\u00e2n.<\/li>\n<li><strong>V\u0103n h\u00f3a \u0111\u1ed5 l\u1ed7i:<\/strong> Khi l\u1ed7i x\u1ea3y ra, h\u00e3y t\u1eadp trung v\u00e0o quy tr\u00ecnh, ch\u1ee9 kh\u00f4ng ph\u1ea3i c\u00e1 nh\u00e2n. Vi\u1ec7c \u0111\u1ed5 l\u1ed7i s\u1ebd l\u00e0m gi\u1ea3m s\u1ef1 trung th\u1ef1c.<\/li>\n<\/ul>\n<h2>\ud83d\udee1\ufe0f \u01afu ti\u00ean ch\u1ea5t l\u01b0\u1ee3ng so v\u1edbi t\u1ed1c \u0111\u1ed9<\/h2>\n<p>\u0110\u00e2y l\u00e0 cu\u1ed9c tranh lu\u1eadn v\u0129nh vi\u1ec5n trong ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m. B\u1ea1n c\u1ea7n t\u1ed1c \u0111\u1ed9 \u0111\u1ec3 ki\u1ec3m ch\u1ee9ng, nh\u01b0ng l\u1ea1i c\u1ea7n ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ec3 gi\u1eef ch\u00e2n ng\u01b0\u1eddi d\u00f9ng. Gi\u1ea3i ph\u00e1p n\u1eb1m \u1edf s\u1ef1 c\u00e2n b\u1eb1ng.<\/p>\n<ul>\n<li><strong>Giai \u0111o\u1ea1n MVP:<\/strong> T\u1eadp trung v\u00e0o \u0111\u1ed9 \u1ed5n \u0111\u1ecbnh c\u1ed1t l\u00f5i. T\u00ednh n\u0103ng c\u00f3 th\u1ec3 \u0111\u01a1n gi\u1ea3n, nh\u01b0ng ph\u1ea3i ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c.<\/li>\n<li><strong>Giai \u0111o\u1ea1n t\u0103ng tr\u01b0\u1edfng:<\/strong> Khi s\u1ed1 l\u01b0\u1ee3ng ng\u01b0\u1eddi d\u00f9ng t\u0103ng, n\u1ee3 k\u1ef9 thu\u1eadt tr\u1edf n\u00ean t\u1ed1n k\u00e9m h\u01a1n. H\u00e3y \u0111\u1ea7u t\u01b0 v\u00e0o vi\u1ec7c t\u00e1i c\u1ea5u tr\u00fac.<\/li>\n<li><strong>T\u00edch h\u1ee3p ph\u1ea3n h\u1ed3i:<\/strong> S\u1eed d\u1ee5ng t\u1ed1c \u0111\u1ed9 \u0111\u1ec3 thu th\u1eadp ph\u1ea3n h\u1ed3i, v\u00e0 s\u1eed d\u1ee5ng ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ec3 h\u00e0nh \u0111\u1ed9ng d\u1ef1a tr\u00ean \u0111\u00f3.<\/li>\n<\/ul>\n<p>\u0110\u1eebng coi ch\u1ea5t l\u01b0\u1ee3ng l\u00e0 m\u1ed9t giai \u0111o\u1ea1n x\u1ea3y ra sau khi ph\u00e1t tri\u1ec3n. N\u00f3 l\u00e0 m\u1ed9t ph\u1ea7n kh\u00f4ng th\u1ec3 t\u00e1ch r\u1eddi c\u1ee7a qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n. M\u1ed7i d\u00f2ng m\u00e3 c\u1ea7n \u0111\u01b0\u1ee3c vi\u1ebft v\u1edbi k\u1ef3 v\u1ecdng r\u1eb1ng n\u00f3 s\u1ebd \u0111\u01b0\u1ee3c ng\u01b0\u1eddi th\u1eadt s\u1eed d\u1ee5ng.<\/p>\n<h2>\ud83d\udcdd C\u00e1c b\u01b0\u1edbc h\u00e0nh \u0111\u1ed9ng c\u1ee5 th\u1ec3 cho \u0111\u1ed9i nh\u00f3m c\u1ee7a b\u1ea1n<\/h2>\n<p>B\u1ea1n b\u1eaft \u0111\u1ea7u nh\u01b0 th\u1ebf n\u00e0o? D\u01b0\u1edbi \u0111\u00e2y l\u00e0 b\u1ea3n \u0111\u1ed3 h\u00e0nh tr\u00ecnh \u0111\u1ec3 tri\u1ec3n khai.<\/p>\n<ol>\n<li><strong>C\u01a1 s\u1edf hi\u1ec7n tr\u1ea1ng:<\/strong> \u0110o l\u01b0\u1eddng t\u1ef7 l\u1ec7 l\u1ed7i hi\u1ec7n t\u1ea1i v\u00e0 t\u1ef7 l\u1ec7 ng\u01b0\u1eddi d\u00f9ng r\u1eddi b\u1ecf. Bi\u1ebft r\u00f5 v\u1ecb tr\u00ed hi\u1ec7n t\u1ea1i c\u1ee7a b\u1ea1n.<\/li>\n<li><strong>\u0110\u1eb7t m\u1ee5c ti\u00eau:<\/strong> \u0110\u1eb7t m\u1ee5c ti\u00eau gi\u1ea3m thi\u1ec3u. V\u00ed d\u1ee5: gi\u1ea3m t\u1ef7 l\u1ec7 s\u1eadp h\u1ec7 th\u1ed1ng 10% trong qu\u00fd t\u1edbi.<\/li>\n<li><strong>Thi\u1ebft l\u1eadp theo d\u00f5i:<\/strong> \u0110\u1ea3m b\u1ea3o b\u1ea1n c\u00f3 c\u00e1c c\u00f4ng c\u1ee5 \u0111\u1ec3 thu th\u1eadp d\u1eef li\u1ec7u c\u1ea7n thi\u1ebft.<\/li>\n<li><strong>Xem x\u00e9t th\u01b0\u1eddng xuy\u00ean:<\/strong> \u0110\u01b0a c\u00e1c ch\u1ec9 s\u1ed1 th\u00e0nh m\u1ed9t m\u1ee5c ti\u00eau ti\u00eau chu\u1ea9n trong c\u00e1c cu\u1ed9c h\u1ecdp.<\/li>\n<li><strong>L\u1eb7p l\u1ea1i:<\/strong> \u0110i\u1ec1u ch\u1ec9nh chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a b\u1ea1n d\u1ef1a tr\u00ean nh\u1eefng g\u00ec d\u1eef li\u1ec7u n\u00f3i v\u1edbi b\u1ea1n.<\/li>\n<\/ol>\n<h2>\ud83d\udd17 Ti\u1ebfn b\u01b0\u1edbc v\u1ec1 ph\u00eda tr\u01b0\u1edbc<\/h2>\n<p>Gi\u1ea3m t\u1ef7 l\u1ec7 b\u1ecf s\u1ea3n ph\u1ea9m \u1edf giai \u0111o\u1ea1n \u0111\u1ea7u \u0111\u00f2i h\u1ecfi m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn nghi\u00eam ng\u1eb7t v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 vi\u1ebft m\u00e3 ho\u00e0n h\u1ea3o; m\u00e0 l\u00e0 x\u00e2y d\u1ef1ng m\u1ed9t h\u1ec7 th\u1ed1ng b\u1ec1n b\u1ec9 v\u00e0 ph\u1ea3n h\u1ed3i nhanh. B\u1eb1ng c\u00e1ch theo d\u00f5i c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u00fang \u0111\u1eafn, b\u1ea1n s\u1ebd c\u00f3 c\u00e1i nh\u00ecn r\u00f5 r\u00e0ng v\u1ec1 t\u00ecnh tr\u1ea1ng s\u1ee9c kh\u1ecfe c\u1ee7a s\u1ea3n ph\u1ea9m m\u00ecnh.<\/p>\n<p>Agile cung c\u1ea5p khung \u0111\u1ec3 l\u1eb7p l\u1ea1i, nh\u01b0ng c\u00e1c ch\u1ec9 s\u1ed1 ch\u1ea5t l\u01b0\u1ee3ng l\u1ea1i l\u00e0 la b\u00e0n. Ch\u00fang d\u1eabn d\u1eaft b\u1ea1n tr\u00e1nh xa s\u1ef1 b\u1ea5t \u1ed5n v\u00e0 h\u01b0\u1edbng \u0111\u1ebfn m\u1ed9t s\u1ea3n ph\u1ea9m m\u00e0 ng\u01b0\u1eddi d\u00f9ng tin t\u01b0\u1edfng. Tin t\u01b0\u1edfng ch\u00ednh l\u00e0 \u0111\u1ed3ng ti\u1ec1n c\u1ee7a s\u1ef1 gi\u1eef ch\u00e2n. Kh\u00f4ng c\u00f3 n\u00f3, s\u1ef1 ph\u00e1t tri\u1ec3n s\u1ebd kh\u00f4ng b\u1ec1n v\u1eefng.<\/p>\n<p>B\u1eaft \u0111\u1ea7u \u0111o l\u01b0\u1eddng ngay h\u00f4m nay. T\u1eadp trung v\u00e0o nh\u1eefng ch\u1ec9 s\u1ed1 quan tr\u1ecdng nh\u1ea5t \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi d\u00f9ng c\u1ee7a b\u1ea1n. Khi b\u1ea1n c\u1ea3i thi\u1ec7n \u0111\u1ed9 \u1ed5n \u0111\u1ecbnh, b\u1ea1n s\u1ebd th\u1ea5y t\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n theo \u0111\u00f3 t\u0103ng l\u00ean. \u0110\u00e2y ch\u00ednh l\u00e0 con \u0111\u01b0\u1eddng d\u1eabn \u0111\u1ebfn s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng \u1edf giai \u0111o\u1ea1n \u0111\u1ea7u \u0111\u1eddi s\u1ea3n ph\u1ea9m.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u1ede giai \u0111o\u1ea1n \u0111\u1ea7u ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m, s\u1ef1 \u1ed5n \u0111\u1ecbnh kh\u00f4ng ph\u1ea3i l\u00e0 \u0111i\u1ec1u xa x\u1ec9; \u0111\u00f3 l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft. Ng\u01b0\u1eddi d\u00f9ng c\u00f3 k\u1ef3 v\u1ecdng cao nh\u01b0ng l\u1ea1i&hellip;<\/p>\n","protected":false},"author":1,"featured_media":1648,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"C\u00e1c ch\u1ec9 s\u1ed1 ch\u1ea5t l\u01b0\u1ee3ng gi\u00fap gi\u1ea3m t\u1ef7 l\u1ec7 b\u1ecf s\u1ea3n ph\u1ea9m \u1edf giai \u0111o\u1ea1n \u0111\u1ea7u \ud83d\udcc9","_yoast_wpseo_metadesc":"Kh\u00e1m ph\u00e1 c\u00e1c ch\u1ec9 s\u1ed1 ch\u1ea5t l\u01b0\u1ee3ng then ch\u1ed1t \u0111\u1ec3 gi\u1ea3m t\u1ef7 l\u1ec7 b\u1ecf s\u1ea3n ph\u1ea9m \u1edf c\u00e1c s\u1ea3n ph\u1ea9m agile giai \u0111o\u1ea1n \u0111\u1ea7u. H\u1ecdc c\u00e1ch theo d\u00f5i d\u1eef li\u1ec7u v\u1ec1 \u0111\u1ed9 \u1ed5n \u0111\u1ecbnh, tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng (UX) v\u00e0 quy tr\u00ecnh \u0111\u1ec3 c\u1ea3i thi\u1ec7n t\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n.","fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[63],"tags":[84,86],"class_list":["post-1647","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agile","tag-academic","tag-agile"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>C\u00e1c ch\u1ec9 s\u1ed1 ch\u1ea5t l\u01b0\u1ee3ng gi\u00fap gi\u1ea3m t\u1ef7 l\u1ec7 b\u1ecf s\u1ea3n ph\u1ea9m \u1edf giai \u0111o\u1ea1n \u0111\u1ea7u \ud83d\udcc9<\/title>\n<meta name=\"description\" content=\"Kh\u00e1m ph\u00e1 c\u00e1c ch\u1ec9 s\u1ed1 ch\u1ea5t l\u01b0\u1ee3ng then ch\u1ed1t \u0111\u1ec3 gi\u1ea3m t\u1ef7 l\u1ec7 b\u1ecf s\u1ea3n ph\u1ea9m \u1edf c\u00e1c s\u1ea3n ph\u1ea9m agile giai \u0111o\u1ea1n \u0111\u1ea7u. H\u1ecdc c\u00e1ch theo d\u00f5i d\u1eef li\u1ec7u v\u1ec1 \u0111\u1ed9 \u1ed5n \u0111\u1ecbnh, tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng (UX) v\u00e0 quy tr\u00ecnh \u0111\u1ec3 c\u1ea3i thi\u1ec7n t\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.viz-read.com\/vi\/quality-metrics-reduce-churn-early-products\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C\u00e1c ch\u1ec9 s\u1ed1 ch\u1ea5t l\u01b0\u1ee3ng gi\u00fap gi\u1ea3m t\u1ef7 l\u1ec7 b\u1ecf s\u1ea3n ph\u1ea9m \u1edf giai \u0111o\u1ea1n \u0111\u1ea7u \ud83d\udcc9\" \/>\n<meta property=\"og:description\" content=\"Kh\u00e1m ph\u00e1 c\u00e1c ch\u1ec9 s\u1ed1 ch\u1ea5t l\u01b0\u1ee3ng then ch\u1ed1t \u0111\u1ec3 gi\u1ea3m t\u1ef7 l\u1ec7 b\u1ecf s\u1ea3n ph\u1ea9m \u1edf c\u00e1c s\u1ea3n ph\u1ea9m agile giai \u0111o\u1ea1n \u0111\u1ea7u. 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